HHM-Connect

FAQ

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How do I add my headshot to my email?

To add or edit your headshot on your Outlook profile:

navigate to the Outlook sign in page in a browser and sign in
Click on the circle and blank profile avatar in the top right to open up a profile overview
Click on the enlarged profile circle to add or change your picture
Click "upload a new photo" to upload your headshot that should have been sent to you when you started. (if you do not have it - don't hesitate to ask someone from the marketing team)
Once it is uploaded you can crop to your desired fit then click "apply"

It may take a couple of hours to populate with other users and your native Outlook application.

I need to send someone our logo, what do I send?

You can send the marketing department a request by going to the marketing tab on Connect and filling out the Marketing request form or by following this link.

Please include any details about what kind application the logo is for so we can determine which one to use.

*Please do not email us directly about this.

How can I change or update my information?

To make changes to your information on the website you can submit an Information Change Request form.

It can also be found on the Connect Dashboard or by going to the marketing tab > marketing forms > "information Change Form" on the right navigation tab.

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Information on Connect (the directory) can only be changed by you by going to "Profile" under the Marketing Points header from the dashboard. Here you can change your directory listing information, email, and change your password.

*Please do not email the marketing department directly about this.

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How do I setup/change my email signature?

Email signatures are managed through CodeTwo (you may have seen the logo show up on your Outlook toolbar). To make changes to your email signature you can submit an Information Change Request form.

It can also be found on the Connect Dashboard or by going to the marketing tab > marketing forms > "information Change Form" on the right navigation tab.

*Please do not email the marketing department about this.

How can I get/order more swag? How do I redeem my free new hire swag item?

HHM swag offers branded swag for purchase. The Swag Shop can be found on the marketing tab of connect or by following this link.

All FT employees get their first swag item free (see discount code at check out) and all other purchases are 50% after reimbursement.

*Terms and conditions apply

I need an ad for a sponsorship, what do I do?

You can send the marketing department a request by going to the marketing tab on Connect and filling out the Marketing request form or by following this link.

Please include any details about what kind of ad/sponsorship it is for and the layout of our ad space (full page, half page, etc).

*Please do not email us directly about this.

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I would like to give/send a gift to a referral or client, how can I do that?

You can send the marketing department a request by going to the marketing tab on Connect and filling out the Marketing request form or by following this link.

*Please do not email us directly about this.

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How do I get a propsoal completed for a prospect?

You can fill out an Engagement Letter Request for Proposals through the link or from the Engagement Letters tab on Connect.

I have a marketing or sponsorship idea, what do I do next?

You can email the marketing department and we will see what we can do!

Who can I reach out to for questions about marketing points?

If you have questions about submissions you can reach out to Chris Spencer

If you have questions about the program itself you can reach out to anyone in the marketing department or Kim Cooley

How do I change information on my email signature?

We manage all of our email signatures through a program called CodeTwo. Once you are set up you will automatically see the CodeTwo icon show up in your Outlook. To make changes you can login to your Connect dashboard and click "Information Change Request" or simply follow this link.

You can also find this by going to the Marketing tab > Marketing Forms > Information Change Request

*Please do not email IT or marketing about making a change. It will get lost.

How do I use the digital business card/QR code?

You can also save your QR directly to your photos or open it from the Connect App

Once you have downloaded the QR code to your phone it's easy to share:

1 - Open the QR code on your phone's digital wallet

2 - Have the person you are sharing it with scan the QR code it will prompt a link to click and open

3 - (iPhones) follow the prompts to "allow access" and "download contact"

(Androids) should automatically download - if not, you can accept the prompts

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**On the contact page in the browser, it gives the person you shared with to also share their contact information with you. Once they fill out the information, you will get an email within 24 hours.